A global AI and customer experience consultancy serving
L’Oreal, Estée Lauder, Bayer, and Dyson. From no demand-gen function
to $35M in marketing-sourced pipeline.
Every opportunity in the forecast had come from a sales rep. Every relationship, every introduction, every closed deal. Marketing was on the cost line. The board had started asking what it produced. The CEO had started asking too. The pattern is universal — we have seen it at $5M ARR and at $100M, in SaaS and in services. Senior delivery talent, weak marketing engine, sales carrying everything.
In this case the company was a global AI and customer experience consultancy serving L’Oreal, Estée Lauder, Bayer, and Dyson — world-class delivery capability that had outgrown its demand-gen function. The gap was not effort. The team was working hard. It was architecture. There was no system inside marketing that could produce qualified accounts on demand — only disconnected campaigns producing inconsistent signal. The board wanted marketing accountable for a measurable share of revenue. The work was to build the system that would do that.
An integrated demand generation infrastructure architected from the ground up. Three components, working as one. AI-driven lead intelligence at the top of the funnel to identify accounts already showing intent. Multichannel campaign orchestration across paid, organic, content, and event to reach those accounts where they consume information. A sales enablement layer so when a lead converted, the AE could close it.
In parallel: traditional sponsorships were replaced with an executive events program built from scratch — events coordination, team building, and operational playbook — delivered across Paris, Basel, and Milwaukee. The shift produced higher-quality conversations with the buyers the firm actually wanted.
Real-time Power BI attribution sat across the entire system. The board had direct visibility into where every dollar went and what every dollar produced. That visibility was the precondition for accountability — and for budget renewal.
The system compounded. Marketing went from sourcing none of the company’s pipeline to sourcing $35M of it. The events program alone — a single component of the architecture — produced more qualified pipeline than the entire sponsorship budget it replaced.
If your company has senior delivery talent but marketing is not yet generating its share of pipeline, the gap is almost never about effort. It is about architecture. A revenue engine is a system, not a campaign. Built correctly in 90 days, it compounds for years.
Related cases
Case 02 — BDR rebuild · Case 07 — LLM-cited content
If sales is sourcing 100% of your pipeline, the architecture gap is the same regardless of scale. Book a 30-minute pipeline architecture diagnostic →